Privacy Policy

Last Updated: May 11, 2026

This Privacy Policy explains how LooksCraft collects, uses, stores, and shares personal data when you use our Canvas Flow platform, templates, generation tools, and related services.

1. Information We Collect

a. Information You Provide

We collect personal data you submit directly, such as:

  • Account data: Name, email address, login identifiers, and account preferences
  • Billing data: Transaction metadata and billing information handled through payment providers
  • Flow inputs: Prompts, scripts, uploaded media, node settings, and template customizations
  • Support data: Messages, attachments, and other information shared in support or feedback requests

b. Information Collected Automatically

When you use LooksCraft, we may automatically collect:

  • Device and technical data: IP address, browser, device type, OS, and session metadata
  • Usage events: Page views, feature interactions, template use, run activity, and credit consumption
  • Operational logs: Error logs, security signals, and performance telemetry

c. Data from Third Parties

We may receive data from integrated providers and public sources, including authentication services, payment processors, analytics vendors, and social platforms you choose to interact with.

2. How We Use Personal Data

We use personal data to operate, secure, and improve Canvas Flow, including to:

  • Create and manage accounts, authentication sessions, and workspace access
  • Process workflow runs, generate outputs, and store assets in your library
  • Provide billing, credit accounting, and transaction support
  • Detect abuse, fraud, and unauthorized activity
  • Monitor reliability, debug failures, and improve product performance
  • Send service updates, receipts, and essential account communications
  • Send marketing communications where permitted and consented

We may also use aggregated or de-identified data for analytics, product insights, benchmarking, and service improvements.

3. AI Processing and Model Improvement

When you run workflows, your prompts, media inputs, and selected node settings may be transmitted to model and infrastructure providers strictly to complete requested processing.

Where permitted by law and provider terms, we may use interactions and outputs to improve our models and systems. If opt-out controls are available for training-related usage, you may use product settings or contact us at info@lookscraft.com.

4. How We Share Personal Data

We may share personal data in the following circumstances:

  • Service providers: Hosting, storage, AI model providers, analytics, support tooling, and payment processors
  • Workspace sharing: Data visible to collaborators in shared projects or team environments
  • Legal and safety: To comply with law, enforce terms, or protect rights and security
  • Corporate transactions: In connection with mergers, acquisitions, financing, or asset transfers

We do not sell personal data.

5. Your Rights and Choices

Depending on your location, you may have rights including:

  • Access, correction, deletion, and portability requests
  • Objection or restriction rights where legally applicable
  • Withdrawal of consent where processing relies on consent
  • Control of marketing preferences and certain cookie settings

To exercise rights, contact info@lookscraft.com. We may require identity verification before fulfilling requests.

6. Data Retention

We retain personal data for as long as necessary to operate services, resolve disputes, enforce agreements, and comply with legal obligations.

  • Account and billing records: retained per legal and accounting requirements
  • Workflow inputs and outputs: retained while your account/workspace persists or until deleted
  • Operational logs: retained for security, abuse prevention, and reliability purposes

Retention periods vary by data type, region, and legal requirements.

7. Security

We apply reasonable technical and organizational safeguards to protect personal data, such as:

  • Encryption in transit and, where appropriate, at rest
  • Access controls, least-privilege permissions, and audit logging
  • Monitoring, rate limiting, and abuse detection controls
  • Incident response processes and infrastructure hardening

No security system is perfect. You are responsible for maintaining account credential security and using available protections.

8. International Transfers

LooksCraft may process data in multiple countries where we or our providers operate. Where required, we use legal mechanisms such as contractual safeguards for international transfers.

9. Children's Privacy

LooksCraft is not intended for children under the minimum legal age in their jurisdiction. We do not knowingly collect personal data from children in violation of applicable law.

10. Cookies and Tracking Technologies

We use cookies and similar technologies for authentication, security, performance, and analytics.

  • Essential cookies: required for core product functionality
  • Analytics cookies: used to understand usage and improve product experience
  • Preference cookies: store settings and user experience preferences

You can manage cookie preferences through your browser settings and other controls we may provide.

11. Updates to This Policy

We may update this policy to reflect product, legal, or operational changes. When required, we will provide notice through the platform, email, or website updates.

  • We will update the "Last Updated" date when this policy changes
  • Material changes may require explicit acknowledgment where legally necessary

Your continued use of the Services after updates takes effect constitutes acceptance of the revised policy to the extent permitted by law.

12. Contact Information

If you have questions or privacy requests, contact us:

For data protection inquiries, include "Privacy Request" in your subject line for faster routing.